Terms of Service

Last Updated

May 2, 2026

Acceptance of these Terms

By using this website or submitting the quote-request form, you agree to these Terms of Service (“Terms”). If you don’t agree, don’t use the site. These Terms form a binding agreement between you and CompareMedicalSoftware.com (“we,” “us,” or “our”), the operator of comparemedicalsoftware.com (the “site”).

If you’re using the site on behalf of a medical practice, billing service, or other organization, you represent that you have authority to bind that organization to these Terms.

What this service is

Compare Medical Software is a free, no-cost-to-buyer quote-comparison service for medical practice software, including:

  • Electronic Health Records (EHR/EMR)
  • Practice Management
  • Medical Billing and Revenue Cycle Management (RCM)
  • Telemedicine
  • Patient Engagement

When you submit the form, we facilitate matching between you and 2–3 vendor partners who may contact you with quotes and information. We are a referral and matching service only. We are NOT the vendor. We don’t develop, sell, license, host, or warrant the software offered by vendor partners. We don’t set vendor pricing, contract terms, support quality, or product features.

Eligibility

To use the site or submit the form, you must be:

  • At least 18 years old.
  • A U.S.-based medical practice, billing service, healthcare professional, or someone authorized to inquire on their behalf.
  • Submitting accurate information about yourself and your practice.

If you don’t meet these criteria, don’t use the site.

Your obligations

When you use the site, you agree to:

  • Provide accurate, current, and complete information.
  • Not impersonate any person, organization, or practice.
  • Not submit information on behalf of someone without their authority.
  • Not use the site for spam, scraping, automated submission, data harvesting, competitive intelligence, or any unlawful purpose.
  • Not attempt to circumvent, disable, or interfere with the site’s security, rate limits, or other technical measures.
  • Not interfere with another person’s use of the site.
  • Comply with all applicable laws and regulations in connection with your use.

Our role and what we don’t promise

We facilitate introductions. We don’t guarantee outcomes. Specifically:

  • We don’t endorse any vendor, product, or quote.
  • We don’t guarantee specific savings, pricing, features, or implementation timelines.
  • We don’t warrant any vendor’s product, service, support, security posture, or compliance status.
  • We don’t guarantee that any vendor will respond to your inquiry, contact you within a particular time, or offer a quote at all.
  • We don’t guarantee that the vendor partners we match you with represent every option in the market.

We make a reasonable effort to vet vendor partners, but our vetting is limited to operational viability and responsiveness. It is not a warranty of fitness for your specific practice, regulatory compliance, clinical workflow, or financial outcome. You are responsible for evaluating any vendor before entering into an agreement.

Vendor relationships and disclosures

When you choose to engage with a vendor partner, your relationship is with that vendor and is governed by the vendor’s own terms of service, contract, and privacy policy — not by these Terms.

We may receive a referral fee from the vendor you engage. This referral fee does not change the price you pay. You pay the vendor directly per the vendor’s pricing. We do not bill you, and we do not mark up vendor pricing.

You should review any vendor’s contract, pricing, data-handling practices, and BAA (where applicable) carefully before signing.

Disclaimer of warranties

The site and the matching service are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties, including:

  • Merchantability.
  • Fitness for a particular purpose.
  • Non-infringement.
  • Accuracy, completeness, or reliability of any content, vendor information, or quote.
  • That the site will be uninterrupted, timely, secure, or error-free.

Any reliance you place on information from the site or from a vendor introduced through the site is at your own risk.

Limitation of liability

To the fullest extent permitted by law, our aggregate liability to you for all claims arising out of or relating to these Terms or your use of the site is limited to the greater of (a) $100 USD or (b) the amount you paid us in the 12 months preceding the claim. Because the service is free to you, this amount will typically be zero.

We are not liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to lost profits, lost revenue, lost data, business interruption, loss of goodwill, or cost of substitute services, even if we have been advised of the possibility of such damages.

We are not responsible for the acts, omissions, products, services, contracts, billing practices, support quality, or data-handling practices of any vendor partner.

Some jurisdictions don’t allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless CompareMedicalSoftware.com, its officers, directors, employees, agents, and affiliates from and against any claim, demand, loss, liability, damage, or expense (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of the site.
  • The information you submit through the form or otherwise.
  • Your interactions, communications, or transactions with any vendor partner.
  • Your breach of these Terms.
  • Your violation of any law or the rights of any third party.

Intellectual property

The site, including its design, layout, brand, logos, copy, images, code, data structures, and other content, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, reproduce, distribute, publicly display, sell, license, or create derivative works from any part of the site without our prior written permission, except for personal, non-commercial review.

Nothing in these Terms grants you any rights to our trademarks, service marks, or trade dress.

User content

When you submit information through the form, contact-form messages, email, or any other channel (“user content”), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, store, transmit, and disclose that user content for the purpose of providing the service. This includes sharing relevant portions with vendor partners as described in our Privacy Policy.

You represent that you have the right to submit any user content you provide and that the user content is accurate.

Third-party links

The site may contain links to third-party websites, vendor pages, or resources. We don’t control those sites and aren’t responsible for their content, accuracy, privacy practices, or policies. A link is not an endorsement. Your use of any third-party site is at your own risk and subject to that site’s terms.

Termination

We may suspend, restrict, or terminate your access to the site at any time, with or without notice, for any reason, including any actual or suspected breach of these Terms. We may also discontinue the site or any feature at any time.

You may stop using the site at any time. The provisions of these Terms that by their nature should survive termination — including disclaimers, limitation of liability, indemnification, intellectual property, and governing law — will survive.

Modifications to the service or these Terms

We may modify the site, the matching service, or these Terms at any time. If we make material changes to these Terms, we’ll post the revised Terms with an updated “Last Updated” date at the top.

Your continued use of the site after changes are posted constitutes acceptance of the revised Terms. If you don’t agree to the changes, stop using the site.

Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Virginia, USA, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any dispute arising out of or relating to these Terms or your use of the site will be resolved exclusively in the state or federal courts located in Virginia, and you consent to personal jurisdiction and venue in those courts. You waive any objection to that venue based on inconvenient forum or similar grounds.

Binding individual arbitration. Except for claims that may be brought in small-claims court, any dispute, claim, or controversy arising out of or relating to these Terms or your use of the site, including the existence, breach, termination, enforcement, interpretation, or validity of these Terms (each a “Dispute”), will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted in English by a single arbitrator. The seat of arbitration will be Virginia, and judgment on the award may be entered in any court of competent jurisdiction.

No class actions; jury trial waiver. YOU AND WE EACH AGREE THAT DISPUTES WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. To the maximum extent permitted by law, you and we each waive any right to a jury trial of any Dispute.

30-day opt-out. You may opt out of this arbitration agreement by sending written notice to the address listed in the Contact section below within 30 days of first accepting these Terms. The notice must include your name, the email address used to interact with the site, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.

Survival and severability. If any portion of this arbitration agreement is found unenforceable, that portion will be severed and the remainder will continue to apply, except that the class-action waiver above is not severable — if it is found unenforceable, this entire arbitration agreement is void.

Severability and entire agreement

If any provision of these Terms is held to be unenforceable, the remaining provisions stay in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.

These Terms, together with the Privacy Policy and the CCPA Notice, constitute the entire agreement between you and us regarding the site and supersede any prior agreements on the same subject matter.

Our failure to enforce any provision is not a waiver of that provision.

Contact

Questions about these Terms can be sent to:

  • Email: info@comparemedicalsoftware.com
  • Mailing address: 600 Ackerman Lane, Chesapeake, Virginia 23320
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